GoDating

Community Guidelines

Effective date: May 1st 2026 Version: 1.0

GoDating exists so real people can meet real people. These Guidelines describe what we expect of everyone here and what we do when those expectations are broken. They form part of our Terms of Service.

We have written them in plain language. The short version is: be real, be respectful, keep it safe.

1. Be real

If your photos do not match the person who shows up to a date, that is not just bad form — it is grounds for removal from the service.

2. Be respectful

3. Keep it safe — for them and for you

4. Photos

4.1 Always allowed

4.2 Never allowed in profile photos

4.3 Sent for review (not auto-approved)

4.4 The verification step

Before you can send your first message in any new match, you complete a one-time photo verification (a short selfie video). It takes about 30 seconds. We do this so the person at the other end of every conversation has met a verified profile.

5. Chat

6. What you may not do anywhere on GoDating

7. Trans and non-binary users

Trans and non-binary users are full members of GoDating. We do not offer a "filter out trans people" option, and trans status is never displayed on a profile unless the user chooses to share it.

8. Reporting

If you see something against these Guidelines, report it. From any profile, match, message, or photo, tap Report. Choose a reason. Add a description if you'd like.

Reports go to our moderation team. We follow up with you on the outcome.

If you or someone you know is in immediate danger, contact local emergency services first (in Denmark, dial 112).

9. What we do when something is reported or detected

We follow a graduated response based on severity, context, and history.

ActionWhen
WarningFirst minor violation; intent appears unclear.
Content removalContent violates Guidelines but the account is otherwise in good standing.
StrikeHard-blocked image-send attempts and similar repeated low-severity violations (see §10).
Temporary suspensionRepeated violations or a single more serious one.
Permanent banSevere violations (threats, scam, hate, sexual content sent to a non-consenting recipient, impersonation, age misrepresentation), or repeated violations after warnings.

The only category where action is taken with no warning, no graduated response, and no appeal is confirmed child sexual abuse material. The account is permanently banned, the relevant authorities are notified, and the case is escalated under our internal CSAM protocol. This is non-negotiable and required by law.

10. Strikes for chat image misuse (when chat images are available)

When chat image messages are enabled (post-launch), senders accumulate strikes for explicit-image send attempts:

Strike countWhat happens
1Warning, image not delivered, logged.
2 within 90 days7-day suspension from sending chat images. Text messaging continues.
3 within 90 days, or a confirmed offense after recipient reportAccount suspension pending review.
Egregious or repeated after suspensionPermanent ban.

Strikes are visible to you in your own account safety settings, and you can appeal each one.

11. Statement of reasons and appeals

Whenever we take an action against your account, we tell you what we did and why. You can appeal once within 14 days through the in-app appeal flow. A different reviewer than the one who took the original decision will review your appeal and respond within 14 days.

This implements our obligations under the EU Digital Services Act.

12. Transparency

We publish an annual transparency report covering the volume and outcomes of moderation actions, appeals, government requests, and verification. The report is published at godating.app/transparency/.

13. How these Guidelines change

If we make a material change to these Guidelines we will notify you in-app and by email at least 30 days before the change takes effect.