Terms of Service

Effective date: May 1st 2026 Version: 1.0 Provider: PX7 Digital, Hyltebjerg Alle 43, Vanløse, Denmark.

These Terms govern your use of GoDating. By creating an account, you agree to them. Please read them; we have written them in plain language and the most important parts are summarized at the top of each section.

1. Who we are

GoDating is operated by PX7 Digital ("GoDating," "we," "us"),at Hyltebjerg Alle 43.; 2720 Vanløse; Denamrk.

For questions about the service, contact support via the in-app help center (Settings → Support, or open /#support if you can't sign in). For legal contact details and the DSA / DPO addresses, see the Legal Notice / Impressum and Privacy Policy.

2. Eligibility

Summary: You must be 18 or older. The service is offered to people in Denmark. Your account is for you, not for anyone else.

To use GoDating you must:

• Be at least 18 years old.
• Be legally able to enter into a binding contract.
• Not be barred from using the service under any applicable law or by a prior ban from us.

You may have only one personal account. Accounts may not be transferred or shared.

We may verify your age using our photo-verification flow, including moderator review and any age-safety signals available in that flow. If we have reason to believe you are under 18, we will suspend the account and may require additional identity verification.

3. Your account

Summary: Use accurate information. Keep your login secure. Tell us if something goes wrong.

You agree to:

• Provide accurate information about yourself.
• Use only photos that are of you and that you have the right to use.
• Keep your login credentials confidential.
• Tell us promptly via the in-app help center if you suspect unauthorized access (use the public support form at /#support if you can't sign in).

You may delete your account at any time from settings. Deletion is described in §11.

4. The service

Summary: GoDating helps you meet people. We do not promise matches, dates, or relationships.

GoDating is a dating service that helps you discover and communicate with other adults, with optional date-planning suggestions powered by GoToBe. We work to make the service safe, useful, and reliable, but we do not guarantee that you will receive matches, that any match will respond, or that any meeting will take place.

You are responsible for your own choices about who to talk to and whether to meet anyone in person.

5. Acceptable use and Community Guidelines

Summary: Be real, be respectful, no nudity, no scams, no hate. Full rules in the Community Guidelines.

You agree to follow our Community Guidelines, which form part of these Terms. Violations can result in content removal, suspension, or account termination, with appeals available as set out in §10.

You may not:

• Use the service for any commercial purpose, including solicitation, advertising, or off-platform recruitment.
• Misrepresent your identity, age, or photographs.
• Harass, threaten, defame, or stalk other users.
• Upload sexual, violent, hateful, or otherwise prohibited content (see Community Guidelines).
• Use bots, scrapers, or automated tools to access the service.
• Attempt to break the security of the service or to access another user's account.

6. Your content

Summary: You own your photos and prompts. You give us permission to show them to other users while your account is active.

You retain ownership of the photos, prompt answers, and messages you provide ("Your Content"). To operate the service, you grant GoDating a worldwide, non-exclusive, royalty-free license to host, store, display, and transmit Your Content for the purpose of providing the service to you and to other users.

This license ends when you delete the content or your account, subject to the retention periods in our Privacy Policy. Some content may be retained for safety, compliance, or audit reasons as set out there.

You confirm that Your Content does not infringe anyone else's rights and complies with our Community Guidelines.

7. Serious and Serious+ subscriptions

Summary: Serious is 19 DKK/month including VAT. Serious+ is 99 DKK/month including VAT. You can cancel any time. You have a 14-day right of withdrawal on your first subscription period.

7.1 Price

Serious costs 19 DKK per month, including 25% Danish VAT. Serious+ costs 99 DKK per month, including 25% Danish VAT. The selected price is shown again at checkout, before payment.

7.2 Payment

Payment is collected by Stripe Payments Europe, Ltd. Phase 1 supports cards only; Apple Pay, Google Pay, and MobilePay (via Vipps MobilePay AS) are planned in a later phase. We do not see or store your card details — Stripe handles all PCI-regulated data; we keep only the card brand and last four digits for display.

7.3 Automatic renewal

Serious and Serious+ renew automatically at the end of each monthly period unless you cancel. We email you a renewal reminder 5–8 days before each automatic renewal so you have time to decide.

7.4 Cancellation

You can cancel Serious or Serious+ at any time from billing settings, in a single tap. Cancellation takes effect at the end of the current billing period. You retain paid-tier features until then.

7.5 Right of withdrawal (Danish consumer law)

You have a 14-day right of withdrawal on the first time you subscribe to Serious or Serious+. Within 14 days of your first subscription purchase, you may withdraw and receive a full refund. To exercise this right, use the withdrawal flow in billing settings or open a billing ticket from the in-app help center. Refunds are processed within 14 days of receipt of your withdrawal request.

Note: by starting to use paid-tier features within the 14-day period, you do not lose this withdrawal right; we honor the full 14 days regardless.

The right of withdrawal does not apply to subsequent renewal periods.

7.6 Refunds

Outside the 14-day withdrawal window, we offer refunds only for billing errors. We do not offer prorated refunds for cancellation mid-period.

7.7 Failed payment

If a renewal payment fails, we retry for 7 days with email notice. If all retries fail, your account is downgraded to Free at the end of the current period.

7.8 Price changes

We may change the price of Serious or Serious+ on at least 30 days' notice by email and in-app. Price changes apply to renewal periods after the notice period ends. You may cancel before the change takes effect if you do not wish to continue.

8. Free plan

The Free plan is genuinely useful and not time-limited. Features included in Free are described in the in-app pricing screen and may change over time, on at least 30 days' notice for any material reduction.

9. Safety, moderation, and verification

Summary: We verify photos before you can send a first message. We may suspend accounts that violate the rules. You can appeal.

9.1 Photo verification

To send your first message in any new match, you must complete a one-time photo verification. The verification process is described in our Privacy Policy, §2.3 and §15.4 of our product specification.

9.2 Moderation

We review reports and content under our Community Guidelines. We may, depending on severity, issue a warning, remove content, suspend an account, or terminate an account.

9.3 Statement of reasons and appeal

If we take action against you, we tell you what we did and why. You may appeal once within 14 days through the in-app appeal flow. A different reviewer than the one who took the original decision will review your appeal and respond within 14 days. This process implements our obligations under the EU Digital Services Act.

The only category where appeals are not offered is confirmed child sexual abuse material; see Community Guidelines.

10. Termination

You may delete your account at any time from settings.

We may suspend or terminate your account if:

• You materially violate these Terms or the Community Guidelines.
• We are required to do so by law.
• Continued operation would create an unreasonable safety risk to other users.

Where reasonable, we give notice before termination. We always provide a statement of reasons and an opportunity to appeal under §9.3, except where prohibited by law (e.g., confirmed CSAM).

11. Account deletion

You can delete your account from settings:

• Soft delete: account hidden, recoverable within 30 days, then permanently deleted.
• Hard delete: immediate permanent deletion (recoverable only within a 7-day grace via account recovery).

Retention periods that survive deletion are set out in our Privacy Policy.

12. Disclaimers

Summary: We provide the service "as is" within the limits Danish and EU consumer law allows.

We provide the service with reasonable skill and care. We do not guarantee that the service will be uninterrupted, error-free, or that it will achieve any particular result for you (matches, dates, or relationships).

To the extent permitted by Danish and EU consumer law, we exclude implied warranties beyond those that may not be excluded.

Nothing in these Terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud; or any other liability that cannot be limited or excluded under Danish law.

13. Limitation of liability

To the extent permitted by law, our total liability to you for any claim arising out of or in connection with the service is limited to the amount you paid us in the 12 months before the event giving rise to the claim, or 500 DKK, whichever is greater.

We are not liable for:

• Conduct of other users, including off-platform.
• Anything that happens during or after a real-world meeting arranged via the service.
• Indirect or consequential losses, including lost profits or lost data, except where required by law.

This clause does not limit liability that cannot be limited under Danish law (see §12).

14. Changes to these Terms

If we change these Terms in a material way, we will notify you in-app and by email at least 30 days before the change takes effect. If you do not agree to the change, you may delete your account before the change takes effect. Continuing to use the service after the change takes effect constitutes acceptance.

Non-material changes (such as fixing a typo or clarifying language without changing meaning) take effect immediately and are noted in the version history.

15. Governing law and disputes

These Terms are governed by Danish law. Disputes will be heard by the competent Danish courts.

If you are a consumer, this clause does not deprive you of mandatory protections under the law of your country of habitual residence.

You may also use the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr.

For complaints, you may also contact:

• Danish Competition and Consumer Authority (Forbrugerombudsmanden), forbrug.dk
• Danish Data Protection Authority (Datatilsynet), datatilsynet.dk

16. Miscellaneous

• Entire agreement. These Terms, the Community Guidelines, and the Privacy Policy form the entire agreement between you and us regarding the service.
• Severability. If any provision is held invalid, the rest remains in effect.
• No waiver. Our failure to enforce a provision does not waive our right to enforce it later.
• Assignment. You may not assign these Terms. We may assign them in connection with a corporate reorganization or sale of the business, with notice to you.